Privacy Policy

    Nexa Vitality Privacy Policy

    This Privacy Policy outlines the data protection practices of Nexa Vitality LLC and its affiliates (collectively, “Nexa Vitality”, “we”, “our”, or “us”). It covers information collected when you visit any Nexa Vitality website linking to this Privacy Policy, use any associated mobile applications (the “Apps”), or otherwise interact with Nexa Vitality. These websites, Apps, and related services are collectively referred to as the “Services” in this policy. This Privacy Policy is part of our Terms of Use, and capitalized terms not defined here have the meanings given to them in the Terms of Use.

    PLEASE READ THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND HOW WE HANDLE YOUR INFORMATION. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT USE THE SERVICES.

    This Privacy Policy includes:

    1. The Information We Collect and How We Collect It
    2. How We Use Your Information
    3. Online Analytics and Advertising
    4. How We Share Your Information
    5. Your Marketing Choices
    6. Third-Party Services and Health Information Notice
    7. How We Protect Your Information
    8. Privacy Information for California Residents
    9. Privacy Information for Nevada Residents
    10. Retention of Your Information
    11. Changes to Our Privacy Policy
    12. Contacting Us

    THE INFORMATION WE COLLECT AND HOW WE COLLECT IT

    We gather information about you through various methods when you use our Services. Please note that certain information is necessary for us to provide the Services. Without this information, you may not be able to access or use all parts of our Services.

    1. Information You Provide to Us

    We collect information that you provide directly to us, including:

    Types of data we collect include:

    2. Information We Collect Through Automated Means

    We automatically collect information about your use of the Services and the devices used to access them through technologies like cookies and similar tools.

    3. Information We Collect From Social Media and Other Content Platforms

    When you engage with us on social media sites like Facebook, Instagram, or Twitter, we may collect your name, email address, and any comments or content you post related to us. We also gather information if you sign up for promotions or submit information through social media.

    4. Information We Receive From Other Sources

    We may receive information from third parties, such as physicians, medical professionals, pharmacies, sub-contractors, advertising networks, analytics providers, and search information providers. These third parties sometimes provide us with additional information about you.

    PURPOSES FOR HOW WE USE YOUR INFORMATION

    In providing you with our Services, we may use your information for business purposes, including:

    We may combine information collected through the Services with information received from other sources and use and share this combined information per this Privacy Policy. Aggregate and de-identified data may be used for any purpose, including research and marketing, and shared with third parties.

    ONLINE ANALYTICS AND ADVERTISING

    1. Online Analytics

    We may use third-party web analytics services like Google Analytics and MixPanel to collect and analyze usage information through cookies and similar tools. These services help us audit, research, report, prevent fraud, and tailor services and features. If you have a Google account with personalized advertising enabled, Google Signals may be used to gather analytics across your devices. To prevent Google from using your information, you can use the Google Analytics Opt-out Browser Add-on or adjust your settings on Android or Apple devices.

    2. Online Advertising

    We may use third-party advertising technologies (e.g., Facebook, Google AdWords, Criteo) that use cookies and other technologies to deliver relevant content and advertising. These ads may be based on the content of the page you are visiting, information you enter, demographic data, or other collected information. These ads may be tailored to your current activity or your activity over time and across different websites and services.

    We may share customer information (e.g., email addresses) with service providers who match this information to cookies or mobile ad identifiers to deliver more relevant ads on other websites and applications. To opt out of such advertising, you can visit the Network Advertising Initiative’s Consumer Opt-Out link, the Digital Advertising Alliance’s Consumer Opt-Out link, or Your Online Choices. For more information on Criteo’s privacy practices or to opt out, visit their Privacy Policy.

    3. Mobile Advertising

    You may receive tailored in-app advertisements when using mobile applications. Third-party service providers may deliver these ads. Each mobile operating system provides instructions on how to prevent tailored in-app advertisements. Check the support materials and device settings for your operating system for details.

    4. Notice Concerning Do Not Track

    We are committed to providing meaningful choices about the information collected for third-party purposes, but we do not currently recognize or respond to browser-initiated DNT signals.

    HOW WE SHARE YOUR INFORMATION

    We may share your information for business purposes in the following ways:

    YOUR MARKETING CHOICES

    You can opt out of receiving marketing communications from us by following the instructions in commercial emails or contacting us directly. You may not opt out of operational emails related to our relationship or transactions with you.

    THIRD-PARTY SERVICES AND HEALTH INFORMATION NOTICE

    This Privacy Policy does not cover the privacy practices of third parties, including healthcare providers, device manufacturers, or third-party websites and services. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.

    HOW WE PROTECT YOUR INFORMATION

    We use various technical and organizational measures to protect your information from unauthorized access, loss, alteration, or disclosure. However, no method of transmission or electronic storage is completely secure. You acknowledge that we cannot guarantee the security of your information transmitted through our Services or the Internet.

    You are responsible for keeping your password confidential and not sharing it with anyone. Publicly shared information may be viewed by any user of the Services.

    PRIVACY INFORMATION FOR CALIFORNIA RESIDENTS

    California law requires us to provide information about how we collect, use, and share personal information. This includes the categories of personal information we collect and the third parties with whom we share it.

    Categories of Personal Information Collected and Disclosed:

    Category of Personal InformationCategories of Third PartiesIdentifiers and contact informationService providers; affiliates; healthcare providers and services; legal and fraud prevention entitiesCommercial and transactional informationService providers; affiliates; healthcare providers and services; legal and fraud prevention entitiesFinancial informationPayment processors; service providers; affiliates; legal and fraud prevention entitiesInternet or other network or device activityService providers; affiliates; legal and fraud prevention entitiesGeolocation informationService providers; affiliates; legal and fraud prevention entitiesDemographic and statistical dataService providers; affiliates; legal and fraud prevention entitiesPhysical characteristicsService providers; affiliatesUser-generated contentService providers; affiliates; legal and fraud prevention entitiesCustomer service dataService providers; affiliates; healthcare providers and services; legal and fraud prevention entities

    Your California Privacy Rights:

    California residents can request information about our collection, use, and sharing of personal information and request access, deletion, or non-discrimination for exercising their rights. To exercise these rights, submit a request through our webform or email us at orders@nexavitality.com with your full name, email address, and residential address.

    Sale of Personal Information:

    Nexa Vitality does not sell personal information like your name, email address, phone number, or postal address. We work with third-party marketing and advertising service providers who may collect online identifiers. To opt out of interest-based advertising, visit the Network Advertising Initiative’s Consumer Opt-Out link, the Digital Advertising Alliance’s Consumer Opt-Out link, or Your Online Choices.

    Shine the Light Disclosure:

    Nexa Vitality does not share personal information with third parties for their direct marketing purposes.

    PRIVACY INFORMATION FOR NEVADA RESIDENTS

    Nevada residents can opt out of the sale of "personally identifiable information" for monetary consideration. While we do not engage in this activity, Nevada residents can submit a request to opt out by emailing orders@nexavitality.com.

    RETENTION OF YOUR INFORMATION

    We retain your information only as long as necessary for the purposes for which it was collected and used or as required by applicable laws.

    CHANGES TO OUR PRIVACY POLICY

    We may update this Privacy Policy to reflect changes in the law, our data collection and use practices, or advances in technology. We will make the revised Privacy Policy available through the Services. You are responsible for reviewing any updates. If we make a material change, we will provide appropriate notice. Continued use of our Services after amendments signifies acknowledgment of the changes.

    CONTACTING US

    If you have questions about this Privacy Policy or Nexa Vitality’s privacy practices, please contact us at:

    Nexa Vitality LLC orders@nexavitality.com